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Duval Ford

1616 Cassat Ave Jacksonville, FL 32210-1600
1-800-757-67961-800-757-6796
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Duval Ford proudly serves the Jacksonville, Florida community. We are totally customer service minded and devoted to serving you. So contact us and we'll be happy to help ... Read more
Duval Ford proudly serves the Jacksonville, Florida community. We are totally customer service minded and devoted to serving you. So contact us and we'll be happy to help and answer questions. Our knowledgeable staff of Ford enthusiasts are standing by. At Duval Ford, we are experts at all aspects of Ford sales and ownership. For your convenience, Duval Ford is also home to a state-of-the-art service center, along with a Parts Department stocked with all the OEM parts your car needs.

Why You Should Buy a Used Car From Us

Duval Ford proudly serves the Jacksonville, Florida community. We are totally customer service minded and devoted to serving you. So contact us and we'll be happy to help ... Read more
Duval Ford proudly serves the Jacksonville, Florida community. We are totally customer service minded and devoted to serving you. So contact us and we'll be happy to help and answer questions. Our knowledgeable staff of Ford enthusiasts are standing by. At Duval Ford, we are experts at all aspects of Ford sales and ownership. For your convenience, Duval Ford is also home to a state-of-the-art service center, along with a Parts Department stocked with all the OEM parts your car needs.

Languages Spoken

  • Español

Dealer Disclaimer

Prices are plus tax tag title $198 Electronic Filing Fee and dealer pre-delivery service fee in the amount of $699 which charge represents cost and profit to the dealer f ... Read more
Prices are plus tax tag title $198 Electronic Filing Fee and dealer pre-delivery service fee in the amount of $699 which charge represents cost and profit to the dealer for items such as cleaning inspecting and adjusting new and used vehicles and preparing documents related to the sale.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
Charles Anderson10/19/2017 07:39:03 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Zach
My salesman, Sherrod Anderson, was extremely helpful and prompt with responses via online vehicle shopping. He had the truck prepped for me to drive the moment I walked through the door and price negotiation was fair. I was out the door in less than an hour the next day to complete the purchase. I would highly recommend purchasing a vehicle through Duval Ford. Thanks Sherrod!
Sam Pendleton10/15/2017 08:23:25 PM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sheila Mcfarland
Easy to drop off. Easy to pickup. Sheila was very professional. Surprised the part that was replaced was not under warranty. Every car should be run through the carwash after service.
HDantzler10/15/2017 01:07:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Burnsed
Oct 2016 Anthony (Tony) Burnsed went above and beyond to help my husband and I find my dream vehicle. Sept 2017 Hurricane Irma came and destroyed that vehicle. Tony provided exceptional customer service by not only finding the exact vehicle but also making the process super easy and stress free. Thank you!
Jen45610/14/2017 11:41:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Taylor
My car would not start and ended up requiring a tow. I ended up riding to the dealership with the driver and was immediately met with helpful service. Everything from repair to car rental went very smoothly.
Mike F10/12/2017 03:45:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Jordan
I was very satisfied after speaking with Richard Jordan. He explained everything and answered all of my concerns and questions in full and to my satisfaction
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Duval Ford : Jacksonville, FL 32210-1600 Car Dealership, and Auto Financing - Autotrader