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James Motor Company

2440 Richmond Road Lexington, KY 40502
1-866-491-24651-866-491-2465

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedi ... Read more
At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedication to their customers, the loyalty of those customers, and the relationships they have developed. This dedication is available to you as the next generation of buyers who are looking for a lasting relationship with a dealership they can believe in. Call James Motor Company's professionals at 877-442-3911.

Why You Should Buy a Used Car From Us

At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedi ... Read more
At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedication to their customers, the loyalty of those customers, and the relationships they have developed. This dedication is available to you as the next generation of buyers who are looking for a lasting relationship with a dealership they can believe in. Call James Motor Company's professionals at 877-442-3911.

Dealer Disclaimer

We strive to maintain current, factual, and correct information. Please let us know if we have uploaded anything incorrectly. All pricing excludes tax and applicable fees ... Read more
We strive to maintain current, factual, and correct information. Please let us know if we have uploaded anything incorrectly. All pricing excludes tax and applicable fees.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 158 
Sushil9/06/2017 01:31:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Derrick Burns
I had an excellent experience buying my new SUV. Mr. Burns was extremely helpful and answered all my questions. I highly recommend James Motor and Derrick Burns for buying a new mercedes vehicle.
Mariam898/01/2017 08:42:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Derrick Burns
I had a wonderful experience in purchasing my GLA mercedes that was ordered from scratch from Mr. Burns, who was very attentive to every detail in my car. Mr. Derrick Burns made the whole experience very smooth and easy and he was patient and extremely helpful in every way! Thank you for everything. Mariam
Sbeih7/25/2017 02:00:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Derrick Burns
I had an excellent experience buying my car from Mercedes Benz , our dealer Mr. Derrick Burns was extremely helpful and answered all our questions, his advices were priceless and he made the process of buying my new SLK extremely smooth!. I highly recommend Mercedes Benz and Mr. Burns for any new customer.... at both professional level and personal levels. I will definitely contact him whenever I decide to buy new car in the future! Thanks Mercedes Benz!
James Motor Company responded to this review
7/25/2017
Thank you for the kind feedback! We are very proud to have Derrick as part of our team and to also have you as a customer of James Motor Company! Congratulations on your new SLK!!
GLK3505/18/2017 12:51:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eddie Brantley,Derrick Burns
My salesman, Derrick Burns, went above and beyond what I'd ever expected. My first Mercedes purchase was so easy and pleasant! Shortly after my purchase, I brought my car in for an unusually strong chemical odor coming from the vents. Eddie and Derrick drove the car to try to pinpoint the source. They kept my car in the service department until they were satisfied that the issue was resolved. Most importantly, Derrick called me each day with updates. I'm so happy to have my car back now odor-free!! An A+ from test drive to the first service appointment!
Dgoode00295/11/2017 01:04:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:June Stephens
I have been to the service dept at James Motors over the years with basic maintenance for my babies. I have to say there is no one in the world I would trust my baby to other than June Stephens. Polite , courteous, always a smiling face it brings me back again and again. When Mercedes-Benz said the best or nothing they mean it not only with there cars but with like employees like June Stephens.
James Motor Company responded to this review
5/12/2017
Thank you very much for taking the time out of your day to provide your feedback. We are very lucky to have June and I will make sure she receives your note!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
James Motor Company : Lexington, KY 40502 Car Dealership, and Auto Financing - Autotrader