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BMW of Mobile

3025 Highway 90 Dr Mobile, AL 36693
1-844-633-82341-844-633-8234
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Why You Should Buy a New Car From Us

At BMW of Mobile, we carry a variety of used cars for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. ... Read more
At BMW of Mobile, we carry a variety of used cars for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. We offer financing services so you can get into the new BMW or used car you want.

Why You Should Buy a Used Car From Us

At BMW of Mobile, we carry a variety of used cars for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. ... Read more
At BMW of Mobile, we carry a variety of used cars for you to choose from, all of which have gone through our detailed quality inspection before made available on the lot. We offer financing services so you can get into the new BMW or used car you.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 104 
CDN_EH5/13/2017 04:05:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:They were all amazing. They should get a raise!!!!
After a fluke incident on I-10 W where a piece of a transport projected through my rear passenger door like a bullet shattering glass everywhere and cutting through my door like butter Bama BWM pulled off a miracle and had my window replaced in 1 day so I could get my mom back home to CANADA safe. I am forever grateful. Your team is the bomb. Deborah and Mother Mary Williams God Bless
BMW of Mobile responded to this review
5/23/2017
Thank you for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
DebbHunter2/11/2017 05:26:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sonya Weat
I recently purchased a 528i at BMW of Mobile and can honesty say it was the best car purchasing experience ever! The entire transaction took less than 2 hours! The salesperson, Sonya West, is professional and has expert knowledge of BMW. She explained all the features and performance values of my new car thoroughly. Dealing with the finance dept was hassle-free and painless, unlike past experiences with other dealerships! Sonya West has earned a customer for life! I highly recommend her to everyone!
BMW of Mobile responded to this review
2/13/2017
This is great to hear, Debb! Thank you for your kind words for Sonya, we appreciate your business!
JMB11/20/2016 08:30:01 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Danny
DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP!!! STAY AWAY!!! I had a contract on a vehicle and the selling point was when we had in writing and they "promised" I would get an installed GPS system. They brought in 2 BMW technicians and to make a long story short, I was told that they could not install the "contracted and promised" GPS system. They had my vehicle for 3 weeks and every time I called, I was ignored. One manager, Danny, hung up on me and refused to call me back when I asked for a status on my vehicle. The other manager, Chuck, offered me a Garmin. I could not believe he offered to put a Garmin in a BMW!! I told him, "Chuck, we have a contract for an installed GPS system (the installed GPS was also the deal breaker for me and I was upfront with Richie and the entire staff I dealt with so they put it in the contract) and his response was, "Mr. B, the contract does not say that we would install a BMW GPS system." I was SHOCKED!!! I couldn't believe that was his response. I asked him, "So why did you have 2 BMW techs come in from out of town to see if it could be installed then?" He said that his "back was up against the wall." I kept calling and they would not call me back with an update on my vehicle. This was the WORST experience that I have ever had purchasing a vehicle in my life. I served 25 years in the Air Force and I can tell you, this was my worst customer service experience ever!!!! I told Chuck that this was a breach of contract and he said, "No, you have to figure out what you want to do." We had a contract for an installed GPS and they did not keep their word or promise! Once you sign the papers, the honeymoon is over!!! One time when I spoke to Chuck, he asked me if I had my vehicle....it was sitting in his lot!!!!!!! I could not believe that he didn't even know that my vehicle was at the dealership. They ended up finding me another vehicle with the options that we originally agree to in writing and were promised" and in our contract...I had to pay $4K more for the "new" vehicle!!! Why did I end up having to pay $4K more for a vehicle that we had a contract on previously just to get what BMW promised in writing? BMW did not keep their promise for what we agreed to in our contract. When I went to pick up the "new" vehicle, Richie had sent it back 3 times to get it detailed (this is what he told me). Richie said, "Come on out to see your new vehicle." When my wife and I went to look at it, it had brown stains all over the vehicle. It was from the paint protection that they put on it. I asked them to take the vehicle back to get it out and when it came back, the stains were still there. There was some cloudy stuff all over the chrome that goes around the windows and I asked Richie if it would come off and he said, "It will just wipe off." My response was, "Then wipe it off." It would not come off!!!! There was also water on the mats in the vehicle and Richie said, "That was from your shoes." Really, it wasn't even raining!!!!!!! The vehicle was dirty and had brown stains on it. This is not what I ever expected from BMW!!!I was so frustrated with their lack of attention to detail! I ended up taking the vehicle to Fort WaIton Beach and they were AWESOME!!! It took them almost 4 hours to get the "cloudy stuff" off that I was told, "It will just wipe off." It had to be buffed and shined! I have purchased approximately 10 vehicles in my life and I have never been treated so poorly from a dealership. I found out that there was a service bulletin that stated a GPS could be installed at the dealership. However, BMW headquarters did not get the word to the dealership that the service bulletin was revised to state that a GPS system could not be installed in this particular vehicle. That is not my problem! That is a total lack of communication on BMWs part! This was my dream vehicle and it turned into a nightmare!!!! No integrity!!! I wrote a detailed 5 page letter to BMW headquarters on 15 Sep 16 and I still have not heard back from them! BUYER BEWARE: STAY AWAY FROM THIS DEALERSHIP!!!
BMW of Mobile responded to this review
11/21/2016
Joe, We truly value your business and thank you for bringing this to my attention. My name is Scott Davis, I'm the current General Manager at BMW of Mobile. Please contact me directly at 251-544-2844. I would like to know more about your experience. I look forward to speaking with you. Scott Davis | General Manager | scottdavis@group1auto.com
Anniep10/23/2016 07:58:46 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jaron Ledbetter
Jaron Ledbetter sold us a car! He was friendly and knowledgeable and so helpful! We came in to get our car serviced and decided on a newer model. They were fair with our trade, and worked with us. He was one of the best sales people we have ever worked with!
BMW of Mobile responded to this review
10/26/2016
Thank you Annie for the kind words about Jaron! We are thrilled that you had such a great experience here with us! We look forward to your business with us again!
Kfloyd918/05/2016 10:19:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sonya West
Sonya West made this the easiest car purchase we have ever had. She was very knowledgable and professional as this was our first BMW purchase. We would highly recommend her! Sonya has earned BMW a loyal customer.
BMW of Mobile responded to this review
8/06/2016
Thank you so much for your business and if I can help you in the future please feel free to reach me on my cell,251-604-5772 Chuck Hodges Sonya is one our most valuable and committed employees.
BMW of Mobile responded to this review
8/06/2016
Thank you for reviewing Sonya and our store, we appreciate your business!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
BMW of Mobile : Mobile, AL 36693 Car Dealership, and Auto Financing - Autotrader