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Kistler Ford Sales Inc

5555 West Central Ave Toledo, OH 43615
1-866-855-58631-866-855-5863
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Click Above For Actual Photos and VIDEO! Non Commissioned Sales Staff - Locally owned and operated for over 50 years - See Kistler Ford for details and be sure to men ... Read more
Click Above For Actual Photos and VIDEO! Non Commissioned Sales Staff - Locally owned and operated for over 50 years - See Kistler Ford for details and be sure to mention Autotrader.com!

Why You Should Buy a Used Car From Us

Hi! My name is Bob Jorgensen and I am the owner of Kistler Ford here in Toledo Ohio. I personally get involved with all of my customers. In fact, my number is 419-380-102 ... Read more
Hi! My name is Bob Jorgensen and I am the owner of Kistler Ford here in Toledo Ohio. I personally get involved with all of my customers. In fact, my number is 419-380-1022 DIRECT LINE, so you can always call me with questions or comments. Please stop down or call us on this vehicle so we can answer your questions. All my pre-owned vehicles are pre-inspected by certified trained factory technicians!

Dealer Disclaimer

Go to www.KistlerFord.com to check out actual photos of our New Inventory. Limited Lifetime engine guarantee on select vehicles. Sales Tax, Title, License Fee, Registrati ... Read more
Go to www.KistlerFord.com to check out actual photos of our New Inventory. Limited Lifetime engine guarantee on select vehicles. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. New Vehicle pricing may not reflect dealer add items.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 457 
ashreve125/10/2017 04:44:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cody Hyden,Bob Rogers,Morgan Dauteuil
I have a leased Explorer my husband has an F-450. Morgan helped me get into my lease. I LOVE my Explorer. He was ALWAYS responsive to calls and emails. No matter what my question was he got back to me. The service department is top notch, my husband is picky about who works on his truck but he is comfortable at Kistler. The staff there is always helpful no matter when I walk in and who I talk to. They make it comfortable to walk into a dealership/service department.
fanfulik3/17/2017 10:36:15 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Bobby Jorgensen,Jennifer Moore
On 3/8/17 our son brought our 2016 Ford Focus Titanium to get the first oil change on it(the car only had 9500 miles on it). Kistler Ford forgot to put the oil cap back on the motor. This caused oil to spray all over the engine, all over the underside of the hood, all the plastic and left all the plastic stained and spotted. They had to replace the cardboard shield on the underside of the hood due to it being soaked with oil. They would not replace the rest saying it doesn’t affect the performance. To us it looks like crap now under the hood and definitely not like it did or a new car with under 10,000 miles. They did wash the motor but it still has oil all over it and the wiring. That is their extent to repairing the damage(which there is still plenty left). My son had driven the car until 3/10/17 that is when they found their mistake. He witnessed how much oil was all over the motor because he watched them open the hood and was told by the technician that this was the 3rd or 4th vehicle that this has happened to. The three days is due to when they could get it in and he works two jobs and did not notice any drips under car only horrible gas smell anytime he used the air or heat. I would think any decent dealer would have fixed ALL damage done by their mistake and not made us pay for a oil change they messed up. All they offered was for me to purchase a extended warranty for the car being it was driven with low oil for three days. In my opinion please stay away from this dealer this was not only a damaging mistake to our new car but, also very dangerous to our son in which the car could have caught on fire due to the oil all over the manifold. PS: We have video of the “completed clean motor” which shows the oil left and ruined plastics that they made my son drive away with.
Kistler Ford responded to this review
4/01/2017
Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Kistler Ford Sales Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (419) 558-0942 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Ben Hendricks3/15/2017 09:44:43 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Rogers,Kailey Herzig,Morgan Dauteuil
My wife and I had not shopped at Kistler Ford before but they had a couple of Ford Edge models that we were interested in looking at further. Morgan's knowledge of the vehicle was spot on and he had answers for all of our questions. We were just investigating the vehicle but it was a perfect fit for us and we couldn't argue with the price. After 1000 miles, we still enjoy the Edge and our experience at Kistler Ford.
Jeans Toy3/13/2017 08:38:07 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bobby Jorgensen,Christi Fosgate
My wife loved the service and comfort of her buying experience with Bobby Jorgenson. She loves her new 2017 Fusion ES even more. So much that she's parked it in the middle of our 2 car garage, forceing her husband (me) to park my 2008 Eddie Bauer Expedition outside in the snow for the first time. Wife raves about her new Fusion with all her YMCA and Church friends. We're in our late sixties and both enjoy the comfort of the ride and sound package. I was in the OEM automotive parts business for over 40 years and had the opportunity to work with many of the Ford engineers in Dearborn Mi during that time on both car and truck programs .... They're solid, well engineered vehicles, thus we are and will continue to own Ford vehicles. After my wife's glowing remarks about her buying experience, I look forward to buying my next camper tow vehicle in 2018 or 2019 to replace my 2008 Expedition (now has 132,000 miles on it), from KISTLER FORD!
cargirl, sue2/28/2017 05:12:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Rogers,Christi Fosgate,Morgan Dauteuil
Honest, efficient, customer oriented, recommended by other satisfied customers, Their sales staff helped in choosing a vehicle, explained the options and operations, quoted a price,and arranged financing in a fast and efficient manner. Great service
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Kistler Ford Sales Inc : Toledo, OH 43615 Car Dealership, and Auto Financing - Autotrader