Long-Term Review

2017 Chrysler Pacifica: Third-Row Glitch and Quick Fix

RELATED INVENTORY
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2017 Chrysler Pacifica Touring-L
Used 2017 Chrysler Pacifica
$21,925
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2017 Chrysler Pacifica Touring-L
Used 2017 Chrysler Pacifica
$21,950
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2017 Chrysler Pacifica Touring-L
Used 2017 Chrysler Pacifica
$25,493
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2017 Chrysler Pacifica Touring-L
Used 2017 Chrysler Pacifica
$24,998
RELATED READING
See all Chrysler Pacifica articles
RESEARCH BY MAKE
Toyota cars, trucks and SUVs Ford cars, trucks and SUVs Honda cars, trucks and SUVs Chevrolet cars, trucks and SUVs Jeep cars, trucks and SUVs Nissan cars, trucks and SUVs BMW cars, trucks and SUVs Volkswagen cars, trucks and SUVs Chrysler cars, trucks and SUVs
Acura cars, trucks and SUVs Alfa Romeo cars, trucks and SUVs AMC cars, trucks and SUVs Aston Martin cars, trucks and SUVs Audi cars, trucks and SUVs Bentley cars, trucks and SUVs BMW cars, trucks and SUVs Bugatti cars, trucks and SUVs Buick cars, trucks and SUVs Cadillac cars, trucks and SUVs Chevrolet cars, trucks and SUVs Chrysler cars, trucks and SUVs Daewoo cars, trucks and SUVs Datsun cars, trucks and SUVs DeLorean cars, trucks and SUVs Dodge cars, trucks and SUVs Eagle cars, trucks and SUVs Ferrari cars, trucks and SUVs FIAT cars, trucks and SUVs Fisker cars, trucks and SUVs Ford cars, trucks and SUVs Freightliner cars, trucks and SUVs Genesis cars, trucks and SUVs Geo cars, trucks and SUVs GMC cars, trucks and SUVs Honda cars, trucks and SUVs HUMMER cars, trucks and SUVs Hyundai cars, trucks and SUVs INFINITI cars, trucks and SUVs Isuzu cars, trucks and SUVs Jaguar cars, trucks and SUVs Jeep cars, trucks and SUVs Kia cars, trucks and SUVs Lamborghini cars, trucks and SUVs Land Rover cars, trucks and SUVs Lexus cars, trucks and SUVs Lincoln cars, trucks and SUVs Lotus cars, trucks and SUVs Maserati cars, trucks and SUVs Maybach cars, trucks and SUVs Mazda cars, trucks and SUVs McLaren cars, trucks and SUVs Mercedes-Benz cars, trucks and SUVs Mercury cars, trucks and SUVs MINI cars, trucks and SUVs Mitsubishi cars, trucks and SUVs Nissan cars, trucks and SUVs Oldsmobile cars, trucks and SUVs Plymouth cars, trucks and SUVs Pontiac cars, trucks and SUVs Porsche cars, trucks and SUVs RAM cars, trucks and SUVs Rolls-Royce cars, trucks and SUVs Saab cars, trucks and SUVs Saturn cars, trucks and SUVs Scion cars, trucks and SUVs smart cars, trucks and SUVs SRT cars, trucks and SUVs Subaru cars, trucks and SUVs Suzuki cars, trucks and SUVs Tesla cars, trucks and SUVs Toyota cars, trucks and SUVs Volkswagen cars, trucks and SUVs Volvo cars, trucks and SUVs Yugo cars, trucks and SUVs
RESEARCH BY STYLE
AWD/4WD
Commercial
Convertible
Coupe
Hatchback
Hybrid/Electric
Luxury
Sedan
SUV/Crossover
Truck
Van/Minivan
Wagon
ADDITIONAL MODEL INFORMATION

author photo by Brian Moody August 2017

I recently took our long-term 2017 Chrysler Pacifica to my local Chrysler dealer for a third-row seat (power-operated) that stopped working. The dealership is Palmer Dodge Chrysler Jeep RAM. We've been here before, and they've always treated us and our cars well. I don't know how many Pacificas this dealer sells, but it looks like they're doing pretty well selling new and used Jeep Wranglers, including plenty with some pretty tricked-out aftermarket gear. Then again, it is located in North Georgia, where there are more trees than houses -- well, for now. Some counties seem intent on making the scenic country roads into the congested freeways of LA County. This dealership also has a healthy assortment of performance cars, including Charger Hellcats and Vipers.

So there I am with my Pacifica parked in the midst of 700-horsepower muscle cars. Also, I showed up at 8 a.m. on a Saturday without an appointment. The service advisor let me know that seat repair could take longer than just a few hours because they might have to order parts. Online, we saw quite a few other Pacifica owners who had the same issue. Most (including some YouTube videos) said it could be fixed by simply unplugging the power seat and plugging it back in -- kind of a hardware reboot, if you will. Honestly, I didn't try that. Turns out, the dealership could reset it quickly -- and they did. The car was ready later the same day.

But why did this happen in the first place? The service department at Palmer said their best guess is that someone interfered with the power seat's operation. Let me explain: The power third-row seats in the new 2017 Chrysler Pacifica work with a "one-touch" function. That means you can select "left," "right" or "both" by pressing a single button, and the seats will fold down for cargo-carrying ability, or up for passenger-hauling duties. The entire folding or unfolding operation takes place automatically without you having to hold down the button. It's a great feature. However, if something interferes with the seat while it's in motion, I'm guessing, the seat stops so as to avoid hurting someone or crushing whatever found its way under the seats. It could also be a kid messing around, trying to ride the power seats like an ultra-slow urban-cowboy-style mechanical bull. Either way, the seat is fixed and is working properly. It's hard to criticize Chrysler -- we can't imagine a power-folding seat that doesn't stop when there's too much resistance, similar to power minivan doors or auto-up car windows with pinch protection. Still, there should be a way for the owner to reset the seat if it ever gets stuck.

Other than that, there are a few specific things we enjoy about our Pacifica. The large sunroof is a big hit with kids, especially on rainy days. Also, I've personally heard three different people praise the Pacifica's look. When's the last time you heard that about a minivan?

Find a Chrysler Pacifica for sale

RELATED INVENTORY
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2017 Chrysler Pacifica Touring-L
Used 2017 Chrysler Pacifica
$21,925
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2017 Chrysler Pacifica Touring-L
Used 2017 Chrysler Pacifica
$21,950
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2017 Chrysler Pacifica Touring-L
Used 2017 Chrysler Pacifica
$25,493
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2017 Chrysler Pacifica Touring-L
Used 2017 Chrysler Pacifica
$24,998
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
2017 Chrysler Pacifica: Third-Row Glitch and Quick Fix - Autotrader