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2019 Volvo XC60 Ownership: Software Update

We’ve had our 2019 Volvo XC60 for several months now and have had a really great experience, including a recent visit to the dealership. One thing we didn’t know going into the Volvo ownership experience was the rather long service interval — the owner’s manual says the oil needs to be changed every 10,000 miles and it uses synthetic motor oil. That’s a pretty long time between oil changes and will serve to effectively lower the operating cost for anyone buying or leasing a Volvo. In addition, the first three scheduled services are free for customers who buy a new Volvo. This is especially helpful when considering Volvo’s subscription plan, Care by Volvo.

However, we did have to take our Volvo XC60 to the dealer for something else entirely. First, the rear parking camera stopped working and, subsequently, other safety systems started giving errors. Practically, this isn’t a big deal. The car still runs and drives like normal. Turns out, this was a simple software issue and the car was back to normal in less than 20 minutes.

The dealership experience was very good, and in perfect keeping with the true luxury brand Volvo has invented for itself. We went to North Point Volvo Cars in Alpharetta, Georgia. You can kind of tell the dealership has been recently updated. The waiting area looks like a wealthy person’s living room, with lots of glass and high ceilings and a decent assortment of Volvo gear. They had an XC90 remote-controlled car that I wish I would have bought. Either way, it’s a nice place to spend time.

However, the whole incident did make me wonder just how ready we really are for automated or self-driving cars. Since many safety systems like forward-collision warning or mitigation and rear cross-traffic alert are interdependent on some hardware and software, I assume that a self-driving taxi that experienced the same issue I had in the Volvo XC60 would simply have to stop until it can be fixed. As a person, I can decide that driving a car with a malfunctioning camera (the parking sensors still worked) is worth the “risk.” I don’t think a software program can decide that.

Bottom line: Volvo XC60 = good. Volvo dealership experience = good. Robotic cars = bad.  Find a Volvo XC60 for sale

Brian Moody
Brian Moody
Brian Moody is an author specializing in transportation, automotive, electric cars, future vehicles as well as new, used, and certified pre-owned advice. He also specializes in liking ridiculous cars like the Buick Reatta, Studebaker Lark, and the GM A-Body wagons from the late 80s and mid-90s. Why? You'd have to ask him. Brian graduated from Cal State Long Beach and has been creating written... Read More about Brian Moody

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