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Wendell Auto Brokers

2605 Highway 97Wendell, NC 27591
1-844-824-14581-844-824-1458

Services and Amenities

  • Customization
  • Diesel

Why You Should Buy a Used Car From Us

Wendell Auto Brokers, Inc. has been in business for over 20 years. We have used cars,vans,trucks and suvs. FINANCING AVAILABLE! NO CREDIT, BAD CREDIT NO PROBLEM. Our goa ... Read more
Wendell Auto Brokers, Inc. has been in business for over 20 years. We have used cars,vans,trucks and suvs. FINANCING AVAILABLE! NO CREDIT, BAD CREDIT NO PROBLEM. Our goal it to make sure that all our customers have a great experience when purchasing from us. We have experienced staff that are able to help you with any question. We service the Wendell,Zebulon,Raleigh,Cary,Garner, Smithfiled,Selma,Wilson,Goldsboro,and surrounding areas. " FINANCING YOUR FUTURE REGARDLESS OF YOUR PAST"

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes North Carolina tax, tags as well as origination, documentary, administrative, procurement fees and extended warranty offers.
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Dealer Ratings

24-Month Overall Rating
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    Customer Service
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Dealership Reviews

1 - 1 of 1
Roderick Spears6/05/2015 11:55:36 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Kelly, Jo
Please do not deal with these people. I just purchased a car from these folks in March. When I learned of the weekly payments, I said to them that I much rather do monthly payments; which wasn't a problem. So I paid the down payment and done all the other necessary paperwork to drove off with the car. My first payment, I went online and made a couple payments. In about a week I was called and told that my tags had arrived. So I ask could they mail it because I live and work in Durham and they are in Wendell. They said that they could not. So I left work early one day to try to get there before they closed and got hung in traffic on 540. I phoned them and advised that I was in traffic and could someone wait for my arrival or leave tag in the sales office. The answer was no. So I lost time for work and had to turn around because I would not make it there before they closed. I explained them my situation and as sensitive as they appeared to be about my concern, I was told in order for me to get my tags, I would have to mail the a self addressed stamped envelop with my return address on it in order for them to send it or I would have to send a friend or family member with a picture ID to pick it up. Whew!!! So I finally found someone to do that. In that same call, I made payment for the remainder of April and I mentioned the monthly draft option again. I was told by the office manager that in order for me to have my payment drafted monthly, I would need to put that in writing. Well needless to say, I never did that. I was driving when I was given that information. And if that was an option, then why wasn't that presented to me the day the I purchased the car??? Clueless!!! So guess what happens. I never put anything in writing but for the month of May, they drafted my account for $375.00 because its 5 weeks in May. Ok, no real biggie but I did question the fact that I never put anything in writing. So this month, I called because my bank issued me a new card and the one that they COPIED and FILED on the day that I purchased the car is no longer effective. I wanted to make the $75.00 payment that was due. The lady told me that I was set up on monthly draft. I said well I didn't put that in writing but I noticed that it was drafted last month; I just never had the chance to call and inquire about it. So she tells me to scan a copy of my card and my driver's license to them so they can verify who I am so that they can take the payment. I did that. Shortly after, I get a call telling me that if I want to go to weekly payments, I would have to come to Wendell and fill out a form to take me off the monthly draft or either I would have to go on the website to make the payment. I said so I would have to come to Wendell to fill out a form for a form of payment that I never given written consent to in order for you to take a payment???? She said YES.... WHAT!!!!! Please understand that I have no problem making a car note, but this has been the most challenging experience in all of my car buying experiences. I want to take that car down there and park it on their lot and accept my losses. This is craziness. No customer service; no sensitivity to the concerns of customers, NOTHING. Because they had bad experiences with other customers, everyone suffers. I'm going to talk to an attorney and see what I can do as far as returning the car. I really love my car and would like to keep it but I would rather start over with another dealership that is more professional and more caring.
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Wendell Auto Brokers : Wendell, NC 27591 Car Dealership, and Auto Financing - Autotrader