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Don Carlton Acura of Tulsa

4905 S Memorial Dr Tulsa, OK 74145
1-888-979-50521-888-979-5052
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our continued commitment to customer satisfaction is based in outstanding professional people staffing our sales, finance, service, and parts departments. Don Carlton cus ... Read more
Our continued commitment to customer satisfaction is based in outstanding professional people staffing our sales, finance, service, and parts departments. Don Carlton customers appreciate our support in making ownership a pleasant experience, and know they can rely on us for all their automotive needs. We appreciate the opportunity to assist you with gathering information, and look forward to meeting you here.

Why You Should Buy a Used Car From Us

Our continued commitment to customer satisfaction is based in outstanding professional people staffing our sales, finance, service, and parts departments. Don Carlton cus ... Read more
Our continued commitment to customer satisfaction is based in outstanding professional people staffing our sales, finance, service, and parts departments. Don Carlton customers appreciate our support in making ownership a pleasant experience, and know they can rely on us for all their automotive needs. We appreciate the opportunity to assist you with gathering information, and look forward to meeting you here.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.8
    Quality Of Work
  • 4.3
    Friendliness
  • 4.0
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 20 
TLLover4/02/2017 11:47:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Corey and some amazing tech
I had a problem with a noise in the front end of my tl. They were able to identify it and fix within a hour. I didn't even have a appt. Thank you so much Don Carlton Acura for my amazing service experience
Travelor34063/22/2017 04:36:18 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Trish, Cody, and Patrick
I've been a customer since 2004. Until yesterday, I've always been treated well. But last experience on 3-21-17 was not good. First, although it was evident the repair might possibly take longer than one day, I was not offered a loaner car. I had to request one. This has never happened before! Obviously repair tech did not check operation of vehicle after repair. Car began malfunctioning in same way as before repair was done. Returned next day with car and 3 hours later it was properly repaired and tested. Although I understand these things happen on occasion, not once did anyone ever say "I'm sorry" or "I'm sorry for your inconvenience." Those simple words would have gone a long way in making me feel better about the hassle of losing most of two days of my time dealing with this. Also, compared with what my research found that other shops charge for this same repair and parts, I was charged roughly twice the amount others charge. I'm very disappointed in the decline in customer service here, and will be taking my business somewhere else going forward.
Tbass816/01/2016 05:26:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas
In looking for a vehicle for my wife, we visited Don Carlton Acura. Immediately we were greeted and the salesman was quick to ask what exactly we were looking for in a vehicle, not pushing something on us that wasn't anything that we wanted. They were able to answer all our questions and strived to ensure our satisfaction.
bigtimehunter5/03/2016 08:25:39 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Vicente
I recently went in to look at a 2016 Acura MDX. I was greeted by Jeff Vicente and I don't think that I have ever enjoyed talking to a salesman that much before. We ended up buying the car, not only because its a beautiful car but also by how we were treated. It was like we were long lost friends just meeting again. I would suggest Don Carlton Acura to anybody.
Eastonb3/28/2016 07:32:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Reese
My wife and I are from Bentonville, AR but made the drive to Tulsa to this dealership to shop for her a car. Reese greeted us on the lot and was very informative, and was able to answer all of our questions thoroughly. Made the normally awful task of car shopping actually enjoyable.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Don Carlton Acura of Tulsa : Tulsa, OK 74145 Car Dealership, and Auto Financing - Autotrader