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CPO Program Review: Cadillac

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author photo by Ron Sessions November 2017

Overview

Cadillac has a new certified pre-owned (CPO) program that took effect with certified units sold on or after March 1, 2017. As with the previous certified pre-owned warranty, the new one adds up to another 2 years of coverage on top of the factory 4-year/50,000-mile warranty, but it now extends to a maximum of 100,000 miles. That's up from a maximum of 70,000 miles under the previous certified warranty. However, the new certified used-car warranty, which takes effect after the factory bumper-to-bumper warranty expires, has limited coverage. The program is still fully transferable to another private party but now has a $50 deductible for each covered repair and no longer features free regular maintenance (during the warranty period) for such operations as oil changes, tire rotation, engine air-filter replacement and cabin air-filter replacement.

What We Like

Up to 2 years and 100,000 miles of additional coverage

What We Don't

The new CPO warranty does not have bumper-to-bumper coverage; doesn't include maintenance; $50 deductible for covered repairs

Program Specifics

If you're thinking about buying a used luxury car, you might want to consider a certified pre-owned Cadillac. Eligible Cadillacs cannot be more than 4 years old or have more than 50,000 miles and must receive a 172-point inspection before achieving Cadillac pre-owned status. The manufacturer-backed warranty covers most major components for up to 6 years or 100,000 miles, adding peace of mind.

Cadillac's new certified pre-owned plan remains fully transferable should you decide to sell your CPO Cadillac to another driver before the warranty expires. It also comes standard with a 3-month free trial subscription to SiriusXM radio, along with a 3-month subscription to GM's useful OnStar system, which brings automatic crash response, OnStar vehicle diagnostics, turn-by-turn directions and the OnStar Remote Link mobile app. There's also 24-hour roadside assistance, along with a free vehicle-history report. Cadillac will also provide certified pre-owned customers with a loaner vehicle or rental-car reimbursement when getting warrantied repairs.

The big change is that the extra 2 years and 50,000 miles of certified pre-owned warranty coverage (after the factory new-car bumper-to-bumper warranty expires) is limited. Coverage is not as extensive as the original new-car warranty but includes most engine, transmission and drive system parts, the steering system (except ball joints and tie-rod ends), the brakes (except pads and rotors), most electrical and climate control components, the audio system, safety components and fuel and emission system components. Items not covered under the CPO warranty include most body parts, interior and trim pieces, shock absorbers, bushings and other suspension parts, tires and wheels, batteries, drive belts and other wear items such as ball joints, tie-rod ends, brake pads and rotors.

Nevertheless, we think Cadillac's updated certified pre-owned warranty is competitive with those of other luxury makes (even though it doesn't offer unlimited mileage, as do BMW and Mercedes-Benz for their certified pre-owned vehicles) and makes sense for those who want to move up to a luxury car (maybe for the first time) but are worried about the higher-than-average cost of ownership generally associated with luxury cars.

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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
CPO Program Review: Cadillac - Autotrader