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2019 Volvo XC60 Ownership: Dent Removal

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author photo by Tara Trompeter November 2019

Something I hoped would never, ever happen in my time behind the wheel occured recently. I was driving our long-term 2019 Volvo XC60 down a residential cut-through street that I take every day on my way to pick up my kids from their after-school program. One second I was rounding a curve, admiring the trees that were starting to change color, and a moment later, I was swerving to avoid hitting a giant brown dog barreling toward me. I heard a loud thud and stopped the car, panic-stricken and shaking. I was terrified of what I would find when I got out.

The Great Escape

Three residents of the neighborhood I was driving through happened to be outside doing some yardwork and witnessed the entire incident. Before I could even get out of the car, they were telling me that the dog was OK and that he had already run away. I was incredibly relieved but also shocked. Turns out it was a 75-pound Doberman who jumped his fence and slammed his body into the passenger side door panel of the Volvo. I found his owner and called the police, since I wasn't sure what else to do in a situation like this. However, since it wasn't a motor vehicle accident, there was nothing the officer could do. I was so upset for a multitude of reasons, but mostly I was worried about the dog. Thankfully, his owner took him to the vet later that day and I was told he was a little sore but seemed to be doing well. Once I learned that, I was able to switch gears and think about the car with its Doberman-sized dent on the passenger side door panel.

Talking Body

When your car is dented, you basically have two options. You can either go the route of paintless dent removal, which is a fairly inexpensive option, or full-blown body work, which is a much more costly endeavor. I decided to explore both options before making a decision. I found a local company, Dingo's Paintless Dent Repair (PDR), and sent the owner a few photos of the damage. He quickly came back with a quote of $300 for "90% recovery." He said, "For perfection, you'll need a body shop." So then I went to Classic Collision, a reputable body shop here in Atlanta. Perfection comes at a price — $3,200, to be exact. This would involve new door panels, fresh paint, sanding, buffing and more. You could go through insurance and simply pay your deductible, but that would still likely be more than the paintless dent removal option. So if you're faced with such a dilemma, it really comes down to how perfect you want your car to look.

Seeking Perfection

We decided 90% recovery was good enough for us, and we made an appointment with Dingo's PDR, who comes to your home to do the work. It truly could not have been more convenient, and within two hours, our long-term 2019 Volvo XC60 looked almost as good as new. I think he sold himself short at 90%. Was it perfect? No. You could see a little ripple of a dent on the crease in the door panel. But really, who would ever look that closely?!

In the end, we were able to make the best of an unfortunate situation. I'm especially glad the Doberman is doing well. I just hope he doesn't go jumping any more fences in the near future. Find a Volvo XC60 for sale

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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
2019 Volvo XC60 Ownership: Dent Removal - Autotrader
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