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Automakers Offer Payment Relief to Victims of Hurricane Harvey

While the devastating winds and rain of Hurricane Harvey have been curtailed, flooding is still a major issue — and Harvey has already been named the second most destructive hurricane in history, after only Katrina in 2005. In addition to deaths, injuries and property damage, Autotrader parent company Cox Automotive estimates more than 500,000 vehicles were lost by flooding and other causes.

To help aid those in affected areas, several automakers are offering various types of payment relief to victims of Hurricane Harvey following the week of devastation in southeastern Texas and Louisiana.


Toyota Motor North America (TMNA) and Toyota Financial Services (TFS), distributors and dealers nationwide, are combining efforts to provide over $3 million to serve customers affected by Harvey. The efforts include funds to relief agencies, matching contributions, volunteerism and donation of pre-owned vehicles. TFS lease and finance customers in the devastated areas may be eligible for payment relief options, which can include extensions and deferred payments, redirected billing statements and phone or online payments.


Ford Credit is offering payment deferrals and billing redirects. Customers can get advice by contacting Ford Credit or Lincoln Automotive Financial Services.


Nissan Group of North America has donated $150,000 in cash with up to $100,000 of matched employee contributions, 20 Nissan Titans for relief efforts and a payment extension program for Nissan and Infiniti lease and finance customers.


Hyundai is offering $750 off any new car in its lineup, which may be applied on top of any incentives, cash back, finance and lease deals when accompanied by a copy of an insurance claim for a customer’s previous vehicle damages.


FCA is offering $500 off some of their new 2017 and 2018 vehicles. Like Hyundai’s discount, this may be applied on top of any incentives, cash back, finance and lease deals when accompanied by a copy of an insurance claim for a customer’s previous vehicle damages.

General Motors

General Motors is offering $1,000 in disaster relief assistance to customers in the most heavily impacted areas of Texas and Louisiana through October 2. This money can be applied by anyone toward the purchase of a new vehicle, and it can be used in addition to any other retail incentive. GM Financial is assisting impacted customers with payment arrangements and waiving related fees. Eligible customers who are replacing a vehicle may qualify for a 90-day deferred first payment.

GM is also offering its OnStar crisis assist service to drivers of nearly 1 million GM vehicles in parts of Texas and Louisiana. By pressing the blue OnStar button, customers will be connected to advisers who can provide temporary no-charge access to emergency services, phone and guidance services and 4G LTE Wi-Fi service (provided by AT&T).

Other manufacturers may be offering payment deferrals and discounts, as well. Automaker websites will likely have the latest details on each brand’s payment relief assistance and other efforts.

Our editors are here to make car buying easier. We’ve driven, reviewed and compared thousands of cars. We’ve bought and sold more than our fair share, too. And as part of the sprawling Cox Automotive group of companies, we have exclusive access to a range of valuable data and insights. Whether you’re looking for the best car, the best deal or the best buying advice, you can trust... Read More about Autotrader

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