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2020 Chevrolet Impala Review

OK, this time we promise the 2020 Chevrolet Impala represents the final year for this iconic big sedan. General Motors teased us last year by saying 2019 would be the final run, but apparently there were enough orders for 2020 to push the aging Impala nameplate over the end-of-the-decade finish line. So for now, those still looking for a reasonably priced, nicely equipped full-size sedan are in luck. Although competition in the large-sedan market includes equally storied names, such as the Toyota Avalon and the Dodge Charger, the Impala holds its own with aggressive styling, a feature-rich option list and a standard V6 engine. Toss in strong resale and reliability ratings, a massive dealer network and competitive pricing, and Chevrolet’s sedan may have large SUV buyers looking to downsize thinking twice about the virtues of coming back to a traditional sedan.

What’s New for 2020?

For 2020, the base 4-cylinder trim is dropped and the V6 engine is made standard. Some high-end options are dropped, and a few packages are remade at a lower price. See the 2020 Chevrolet Impala models for sale near you

What We Like

  • Stylish design
  • Roomy interior
  • Huge trunk
  • Excellent ride
  • Modern technology
  • Strong V6

What We Don’t

  • Poor rear visibility
  • Busy button-filled cabin
  • Loud tire noise with 20-in wheels

How Much?


Fuel Economy

The 2020 Impala offers only one engine, that being a 305-horsepower 3.5-liter V6. Offered only with front-wheel drive, the Impala’s V6 boasts fuel economy ratings of 19 miles per gallon in the city and 28 mpg on the highway (14 mpg city/20 mpg hwy with E85).

Standard Features & Options

The Impala offers two trim levels: LT and Premier.

The Impala LT ($32,495) comes with automatic headlights, power accessories, USB/iPod connectivity, GM’s OnStar telematics system with in-car Wi-Fi, Bluetooth, a power driver’s seat, 8-in touchscreen audio with Apple CarPlay and Android Auto, satellite radio, cruise control, keyless access with push-button start, a rear backup camera and a remote vehicle starter. Also standard are 18-in alloy wheels, dual-zone automatic climate control, heated outside mirrors, 4-way power driver and passenger seat lumbar, 4.2-in driver information display, voice controls and a leather-wrapped steering wheel and shift knob.

Topping the Impala line is the luxurious Premier ($37,595). It touts rear parking sensors, dual power front seats, leather upholstery, Bose audio, navigation, wireless charging, heated front seats and 19-in alloy wheels. Standard safety features include rear park assist, blind spot monitoring and lane change alert.

The Impala also offers a long list of optional extras, including a dual-pane power sunroof, adaptive cruise control, automatic forward-collision braking, 20-in alloy wheels, a heated steering wheel and ventilated front seats.


The 2020 Chevrolet Impala comes standard with all the usual features: side-curtain airbags, front-side airbags, anti-lock brakes and stability control. It also offers a few others, such as traction control, front-knee airbags and GM’s OnStar telematics system, which offers stolen-vehicle tracking and remote door unlocking. As for safety-related options, the Impala also offers a long list: There’s rear cross-traffic alert, lane-departure warning, a blind spot monitoring system, forward-collision warning and automatic forward-collision braking.

In government crash tests conducted by the National Highway Traffic Safety Administration, the latest Impala earned a 5-star overall rating. That score comprised two 5-star tests — front impact and side impact — along with a 4-star rating in the government’s rollover assessment. The nonprofit Insurance Institute for Highway Safety gives the Impala a Good rating in all but the small-overlap front crash test, which earned an Acceptable rating. The Impala earned a Superior rating in the crash-avoidance and mitigation tests.

Behind the Wheel

For a large family sedan, the Impala is effortless to drive. Strong acceleration gives the Impala V6 the fortitude required to negotiate city traffic, merge onto freeways with the flow of traffic and climb mountain grades, all while returning better than 20 mpg on average.

The Impala’s electric steering offers pleasing heft regardless of vehicle speed and crisp response when bending the Impala into a curve or turning into a parking space. Given that it’s the same system as found in the Camaro, but recalibrated for the full-size Chevy sedan, perhaps this comes as no surprise. Suspension tuning provides a deft blend of ride smoothness and handling prowess — and while the Impala is not a sport sedan, it can cover ground at a rapid pace on twisty roads.

Chevrolet could improve the Impala with regard to the 6-speed automatic transmission. We found that it stumbled on occasion, especially when driving in the mountains. Impala Premier models equipped with the optional 20-in aluminum wheels sure look terrific, but there is a penalty to be paid in terms of ride quality and interior noise. So equipped, more of the road texture is delivered to the cabin, sometimes rudely, as in the case of traveling over a pothole. The 20-in tires also create more road noise.

Other Cars to Consider

2020 Dodge Charger — The Charger offers a more sporting drive and more exciting engine and suspension packages, including the fire-breathing Hemi V8-powered SRT and Hellcat editions. Dodge also offers its big sedan with an all-wheel-drive option.

2020 Toyota AvalonToyota’s full-size Avalon sedan offers excellent refinement and legendary build quality as well as a fuel-efficient hybrid variant. A number of driver-assist features that are optional on the Impala are standard on the Avalon.

2020 Volkswagen Arteon — The Arteon is much more luxurious and enjoyable to drive, but its interior and trunk are not as large as the Impala.

Used Cadillac XTS — If you like the Impala’s size and equipment but not its mainstream Chevy badge, consider the more upscale Cadillac XTS. It’s better looking than the Impala and better appointed, but its base price tag of around $45,000 means you may want to consider a used model.

Autotrader’s Advice

We like the Impala for its dynamic driving experience, its highly competitive cabin materials and its long list of standard and optional features. If we were choosing one, it would have to be an LT model equipped with a few of the safety gadgets from the upscale Premier. That way, you wouldn’t break the bank with features you don’t need, but you’d still have all the necessities, including modern safety technology and Chevrolet’s excellent infotainment system. Find a Chevrolet Impala for sale

Our editors are here to make car buying easier. We’ve driven, reviewed and compared thousands of cars. We’ve bought and sold more than our fair share, too. And as part of the sprawling Cox Automotive group of companies, we have exclusive access to a range of valuable data and insights. Whether you’re looking for the best car, the best deal or the best buying advice, you can trust... Read More about Autotrader

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