Volkswagen is making a pretty big change to what is widely considered one of the best warranties in the car industry. VW just announced to its dealers that it’s changing the 6-year/72,000-mile bumper-to-bumper warranty to 4 years/50,000 miles. In addition to that, buyers will get two years of factory-covered maintenance. These changes take effect with the 2020 model year Volkswagens.
The longer warranty that is going away was just recently introduced in 2017 when VW was launching the new-at-the-time Atlas 3-row crossover SUV. This was an effort to boost consumer confidence in the Volkswagen brand in the U.S. and was part of the conglomerate’s ongoing recovery from the disastrous "dieselgate" scandal in which it got caught cheating on emissions testing.
However, it turned out that the attractive warranty wasn’t actually attracting a lot of buyers to Volkswagen. More than half of Atlas buyers didn’t even know about this great warranty until they were in the dealership. This put VW in a tough spot where this long warranty wasn’t bringing in a lot of new business, but it was costly to the company in the form of more maintenance that was covered by the warranty.
The new warranty may be shorter than the outgoing one, but having two years of factory-covered maintenance could go a long way in quelling consumer concerns about Volkswagen ownership costs compared to Asian and American competitors.
If you like the sound of Volkswagen’s 6-year/72,000 mile warranty, you’ll want to act fast and go get a 2019 model while you can. However, if the shorter warranty with the two years of included maintenance sounds better, then you’ll want to shop for a 2020 model. Either way, it’s something to keep in mind when you’re shopping for a new car this year. Find a Volkswagen for sale